Book Mobile Oil Change
Luber Mobile Oil Change Terms and Conditions
By Booking Online and using the services of LUBER, customers accept and agree to be bound by the terms and provisions of this agreement.
APPOINTMENTS, CANCELLATIONS, & RESCHEDULING
The Customer understands and agrees that if they cancel or are otherwise unavailable for LUBER service appointment in circumstances where less than 24-hours notice is provided, that a one-time cancellation fee of $29.99 will be billed to my account or credit card. Should circumstances arise where the vehicle is unavailable for service, or the customer is unreachable upon arrival of LUBER designated technician, a $15.99 late fee will apply immediately. Should the customer remain unreachable their booked appointment, they will be canceled 15-minutes after the scheduled appointment time with the full late fee and cancellation fee chargeable.
The Customer understands and agrees that in rare circumstances beyond the control of LUBER (such as extreme weather, motor vehicle collisions, absent employees, etc), LUBER appointment may be cancelled with limited notice in which case no fees shall be owed or payable by either party.
ACCESS, PREPAREDNESS & PERMISSIONS
The Customer understands and agrees hereby understand and agree to have their vehicle prepared for service 15-minutes prior to the scheduled service appointment; meaning that the term “prepared for service” constitutes parking the vehicle in a safe, low traffic location with the vehicles engine and hood facing outward, unobstructed, and easily accessible.
LUBER provides services exclusively on locations where the customers have the consent of the property owner or manager to operate. The customer understands this term and agrees to have arranged all necessary permissions required to service the vehicle in the location it will be parked at the time specified above. The Customer understands that failure to arrange these permissions may result in LUBER being removed from the service location mid-service rendering the customer's vehicle disabled and cancellation fees will apply should this be the case.
DISTRIBUTION OF KEYS
The Customer understands and agrees that the vehicle keys shall only be distributed to the individual who provides them to the technician, and understands that they will not have access to the interior of vehicle while it is being serviced and while the keys are in the possession of the LUBER technician.
The Customer understands and agrees that LUBER takes no responsibility for valuables or other personal property stored inside the vehicle while it is being serviced. The customer understands that LUBER technician will be working underneath and around the car, and the belongings inside the car may not be supervised at all times. Customers understand that it is their responsibility to ensure valuables and personal property have been removed from vehicle prior to LUBER service.
The Customer understands and agrees that unless otherwise requested by the vehicle owner, LUBER will service vehicle in accordance with the vehicle’s manufacturer requirements. This includes the use specified oils and filters as they are applicable to various manufacturer guidelines and standards. The Customer understands and agrees that should they request the LUBER technician utilize a lower grade of oil or part than recommended by the vehicle manufacturer, that the customer is responsible for any immediate and or future ramifications such as premature engine wear from the use of conventional oil in a vehicle requiring synthetic oil.
The Customer understands and agrees that all vehicles powered by internal combustion engines consume some quantity of engine oil by design, and that engine oil level should be monitored at regular intervals by the vehicle owner. The Customer understands and agrees that LUBER does not make any estimations concerning oil consumption rate when providing oil change service interval recommendations.